Account Settings

Security, appearance, language, location, and personal data — all your account-level preferences in one place.

Security

Open Settings → Security to manage your password, two-factor authentication, passkeys, phone verification, biometric login, active sessions, and recent account activity.

Password

Three options are available for changing your password:

• Reset via Email — the primary reset flow. Enter your email address; Grūps App sends a 6-digit verification code to that address. Enter the code to confirm your identity, and a password reset link is then sent to your inbox.
• Reset via SMS — only available if you're locked out of your email. Enter your email address and the phone number on your account; after your phone is verified, a reset link is sent to your email. Use this only as a last resort — email reset is faster.
• Change Password — enter your current password, then your new password. Use this when you know your current password and want to update it in place.

New passwords must meet one of two requirements (checked in real time as you type):

• Passphrase — 12 or more characters, any characters. Long and easy to remember.
• Traditional password — 8 or more characters with at least one uppercase letter, one lowercase letter, one number, and one special character.

Either option satisfies the password requirement — use whichever style suits you.

Two-Factor Authentication (2FA)

Two-factor authentication adds a second verification step when you log in — in addition to your password, you'll need to enter a code sent to your phone. This makes your account significantly harder to compromise.

Enabling 2FA

1. Go to Settings → Security.
2. Tap Enable 2FA.
3. Verify your phone number (or use your already-verified number).
4. 2FA is now active. You'll receive a code by SMS each time you log in.

Trusted devices

When you complete a 2FA challenge, a "Remember this device for 30 days" checkbox appears. Check it to mark the device as trusted — you won't be asked for a verification code on that device for 30 days. Trusted device status is tied to your browser; clearing browser data or using a different browser will require 2FA again.

Disabling 2FA

Tap Disable 2FA and confirm. A warning explains that disabling 2FA reduces your account security. Your phone number remains verified; only the extra login step is removed.

Backup Codes

When 2FA is enabled, backup codes let you access your account if you lose access to your phone. Each code is single-use — once used, it cannot be used again.

Tap Generate Backup Codes to create a set of codes. A warning appears: generating new codes invalidates any previously generated codes.

Once generated:

• The codes are shown on screen, numbered
• Tap Copy All to copy them to your clipboard
• Tap Download to save them as a file
• Tap Print to print them

Passkeys

Passkeys let you sign in to Grūps App without a password — using Face ID, Touch ID, Windows Hello, or a hardware security key instead. They are more secure than passwords because they cannot be phished or reused across sites.

Passkeys are available on the web app in browsers that support the WebAuthn standard (Chrome, Safari, Firefox, and Edge on modern devices).

Signing in with a passkey

Once you have a passkey registered, a Sign in with passkey button appears on the Grūps App login screen. Tap it and authenticate with your fingerprint, face, or device PIN — no password needed. If passkey sign-in fails or no passkey is found for your account, you'll see an error and can sign in with your email and password instead.

First-login setup prompt

After your first login following email verification, Grūps App shows a one-time "Sign in faster with a passkey" prompt. You can set up a passkey right then, or dismiss it and add one later from Settings → Security.

Adding a passkey

1. Go to Settings → Security.
2. In the Passkeys section, tap Add Passkey.
3. Your browser prompts you to authenticate with your device (Face ID, fingerprint, PIN, or security key).
4. Once registered, the passkey appears in your list with its name and creation date.

You can register multiple passkeys — for example, one for your laptop and one for your phone.

Removing a passkey

Each passkey in the list has a remove button. Tap it to delete that passkey. Removing a passkey means you can no longer use it to sign in — your password and any remaining passkeys still work.

Biometric Login

On supported mobile devices, you can log in using Face ID, Touch ID, or your device's fingerprint sensor instead of typing your password each time.

Toggle Biometric Authentication in Settings → Security. If your device supports it, the toggle is active. If your device doesn't support biometrics, a "not available" note is shown instead.

This setting is only available in the Grūps App mobile app — it doesn't appear on the web version.

Phone Verification

A verified phone number is required for SMS-based 2FA and SMS notifications. To verify your phone number:

1. Go to Settings → Security.
2. Tap Add Phone Number (if no number is set) or Change Phone Number.
3. Enter your phone number and request a verification code.
4. Enter the code you receive by SMS.

Once verified, a Verified badge appears next to your number. Your phone number is stored encrypted for security.

Sessions & Login History

The Sessions section in Settings → Security shows all devices and browsers currently signed into your account. Each session entry displays:

• Device type and browser (e.g., "Chrome on macOS")
• IP address and approximate location
• Last active time
• Whether it is your current session

To sign out a session you don't recognize, tap Sign out next to it. To sign out of all other sessions at once, tap Sign out all other sessions.

Recent Account Activity

The Recent Account Activity list in Settings → Security shows the last 50 security events on your account, newest first. Use it to verify that only you have been accessing your account.

Each event shows:

• Event type — what happened (see table below)
• Location — city and country derived from the IP address at the time of the event
• Device / browser — the browser and operating system used (e.g., "Chrome on macOS")
• Time — how long ago the event occurred (e.g., "5m ago", "2h ago", "3d ago")

The list shows 5 events by default. Tap View all N events to expand the full list, or Show less to collapse it.

Appearance

Go to Settings → Appearance to customize how Grūps App looks on your device.

Tap Reset to Defaults to restore all appearance settings to their original values.

Language & Region

Go to Settings → Language to set your preferred language and calendar start day.

Language changes take effect immediately across the app.

Location Settings

Go to Settings → Location to control how Grūps App uses your device's location for the Maps feature.

The Location Status panel shows whether location permission has been granted, whether background permission is active, and the last time your location was updated.

Personal Data & Deletion

Go to Settings → Personal Data to export your data or request account deletion.

Data export

Tap Request Data Export to download a copy of all your Grūps App data as a JSON file. The file is downloaded to your device immediately. The export includes:

• Your profile information and account settings
• Group memberships and member profile data
• Chat messages and file attachments metadata
• Event attendance records
• Active sessions at the time of export

Account deletion

Requesting deletion schedules your account for permanent removal after a 30-day grace period. During those 30 days, you can cancel the request.

Before submitting, read carefully what will happen:

To submit a deletion request, check both acknowledgement boxes and tap Request Account Deletion. A verification email is sent to confirm the request is genuine.

If you change your mind, tap Cancel Request while the status is still "Pending Verification" or "Verified." Once deletion begins processing, it cannot be cancelled.