Subscription Plans
Choose the plan that fits your group — from a free tier for small groups to Premium for large organizations.
Plans at a Glance
Grūps App offers five plans. Your plan determines the size of groups you can run, which features are available, and how much storage you get.
| Plan | Monthly price | Annual price | Best for |
|---|---|---|---|
| Free | $0 | $0 | Small groups just getting started |
| Basic | $4.99 / mo | $49.90 / yr | Growing groups that need more members and basic scheduling |
| Pro | $9.99 / mo | $99.90 / yr | Active groups with heavy chat, media, and event use |
| Team | $24.99 / mo | $249.90 / yr | Organizations running multiple large groups |
| Premium | $49.99 / mo | $499.90 / yr | Large clubs and organizations needing full features and storage |
Go to Settings → Plans (or tap your plan badge in the app) to view and change your plan.
Key Limits by Plan
| Limit | Free | Basic | Pro | Team | Premium |
|---|---|---|---|---|---|
| Groups you can own | 5 | 10 | 25 | 25 | 25 |
| Members per group | 10 | 25 | 125 | 250 | 500 |
| Chat history | 90 days | 365 days | Unlimited | Unlimited | Unlimited |
| Storage per group | 1 GB | 10 GB | 50 GB | 100 GB | 500 GB |
| File upload size | 5 MB | 50 MB | 2 GB | 2 GB | 10 GB |
| Custom roles | — | — | — | Up to 10 | Up to 10 |
| Custom notification sounds | — | — | ✓ | ✓ | ✓ |
| SMS event reminders | — | — | ✓ | ✓ | ✓ |
| SMS urgent announcements | — | — | — | ✓ | ✓ |
| Email branding | — | — | — | — | ✓ |
These limits apply across all your groups. For example, on Pro you can run up to 25 groups, each with up to 125 members. For a full feature comparison, tap Compare all plans on the Plans page.
My Limits Page
The My Limits page (Account → My Limits) gives you a live view of your plan's limits and available features, organized by category. It reflects your current plan in real time — useful for understanding what you can and can't do before you hit a cap.
Limits are grouped into expandable sections:
| Category | What it shows |
|---|---|
| Groups | Max groups you can join and admin, max members per group |
| Chat | Group chat availability, history retention, number of additional channels |
| Calendar & Events | Event creation, recurring events, reminders, check-ins, reservations, bookings |
| Community | Polls and Q&A availability |
| Content & Media | Albums, photos per album, files, resources, collections, web pages, max page size |
| Storage | Per-group storage quota, max file upload size |
| Customization | Preset themes, custom themes, custom homepage, role management |
| AI Features | Image tagging, chat summary, document summary availability |
If you are not on Premium, a banner at the top and bottom of the page shows an upgrade prompt. Tap it to go directly to the Plans page.
Annual Billing
Paying annually costs the same as 10 months — saving you roughly 17% (about 2 months free) compared to monthly billing.
The billing interval toggle on the Plans page switches between Monthly and Annual pricing. Annual is marked with a "Best value" badge. You can switch from monthly to annual (or back) at any time — the change takes effect at your next billing date, with any proration applied automatically.
Upgrading
Upgrading moves you to a higher plan immediately. You are charged a prorated amount today for the remainder of your current billing period, then the full new rate on your next billing date.
- Go to Settings → Plans.
- Select the plan you want to upgrade to.
- Review the confirmation — it shows the prorated charge due today and the full rate starting on your next billing date.
- Tap Confirm upgrade.
- If your bank requires additional verification, a 3D Secure dialog appears in the browser. Follow the prompts (e.g. enter a code sent to your phone) to authenticate the payment. The upgrade only completes after verification passes.
If you don't have a payment method on file, you are prompted to add one before the upgrade can complete.
Downgrading
Downgrading to a lower plan takes effect at the end of your current billing period — you are not charged less today, and there is no refund for unused time.
- Go to Settings → Plans.
- Select the lower plan.
- Review the confirmation — it shows the effective date when the new (lower) rate and plan limits will apply.
- Tap Confirm change.
Cancelling
Cancelling your subscription moves you to the Free plan at the end of your current billing period. You retain full access to your paid plan until that date.
- Go to Settings → Plans.
- Tap Cancel plan (below your current plan summary).
- Read the warning about what changes on the Free plan — features, group sizes, and any admin roles that require a paid plan.
- Tap Cancel plan to confirm.
After cancelling, your plan summary shows a notice: "Moves to Free on [date]." Tap Reactivate at any time before that date to undo the cancellation and stay on your current plan.
Billing Portal
The billing portal (web only) lets you manage your payment method and view invoice history.
Go to Settings → Plans and tap Manage billing (or the link on your plan summary). From there you can:
- Add a payment method — enter card details via the Stripe payment form
- Set a default payment method — the default card is charged on your next billing date
- Remove a payment method — cannot remove the last card while you have an active paid plan
- Download invoices — each past payment has a PDF link
Restore Purchases
If you subscribed through the App Store (iOS) or Google Play (Android), your subscription is tied to your store account, not directly to your Grūps App account. If you reinstall the app, switch devices, or log into Grūps App on a new device, you may need to restore your purchase.
On the Plans page in the mobile app, tap Restore Purchases. Grūps App contacts the App Store or Google Play to verify your active subscription and updates your plan accordingly.
Plan History
The Plans page includes a collapsible Plan history section showing every plan change on your account — upgrades, downgrades, cancellations, and reactivations. Each entry shows the date and the transition (for example, "Pro → Premium").
Frequently Asked Questions
Can I try a paid plan before committing?
Grūps App may offer a free trial on new accounts or promotional upgrades. If a trial is available, it is shown on the Plans page before you confirm. Trial periods are indicated with a countdown in your plan summary.
What payment methods are accepted?
On the web, Grūps App accepts all major credit and debit cards via Stripe, as well as Apple Pay on supported browsers and devices. On iOS, payment is handled by the App Store (Apple ID billing). On Android, payment is handled by Google Play.
Will I lose my data if I downgrade to Free?
Your data is not deleted when you downgrade. However, some features may become inaccessible if they are not included in the Free plan, and groups that exceed Free plan limits (e.g., more than 10 members) will be restricted until the membership is reduced.
How do I get a receipt for my payment?
Grūps App automatically emails you a receipt after every successful payment. The email includes your plan name, billing interval, amount charged, next billing date, a link to view the invoice online, and a PDF download link. It is sent to the email address on your Grūps App account.
You can also access all past invoices in the billing portal: go to Settings → Plans → Manage billing and scroll to Invoice History.
What happens to my subscription if I delete my account?
Account deletion cancels any active subscription. No further charges are made after deletion. Refunds for unused time are not provided — download your data and cancel your subscription before requesting deletion if you want to retain access until your paid period ends.